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Poor quality control. The hat is beautiful and well made, I'm so sorry that I did not get what I ordered. Your packaging is excellent, clothes are beautiful, however sizing is a huge problem. Fix that and I will order clothes from you again.
Thank you for your order with us. We are sorry to hear you were not satisfied with your dad hat. Our dad hats include a ponytail opening. If yours did not, please include a few pictures and email customer care at contactus@godsentbw
Thank You